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Office Operations

HMA completes thorough office operations reviews to help enhance clients' practices.

In order to evaluate the operational efficiency of your medical practice, we will work with outside experts to complete a general review of the office functions. An office operations specialist will spend a few sessions in the office interviewing the physicians and other staff. During on-site visits, our specialist will also review the office activities by observing the physician and office staff workflow patterns.

Our review of office functions includes, but is not limited to: appointment and physician scheduling, patient flow, use of physician extenders, telephone reception, organizational structure, information flow and the front-end billing processes.

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  • Review of Office Functions
  • Operational Efficiency Analysis
  • Physician & Staff Analysis
  • Workflow Analysis & Workflow Solutions
  • Scheduling Analysis
  • Administrative Analysis